In 2004, The Bridge Youth & Family Services was accredited by the Council on Accreditation for Children and Family Services (COA).  "Our goal was to ensure that all services provided by The Bridge met international standards of service excellence."


The Bridge Youth & Family Services Society is Re-Accredited!


The Bridge Youth & Family Services Society has received notification that it has been re-accredited by the Council on Accreditation (COA). The current accreditation is effective through to June 30, 2016. 


Accreditation attests that an organization meets or exceeds the highest international standards of best practice and is delivering the best quality services to the community it serves.  The Bridge Youth and Family Services Society is proud to join COA’s Community of Excellence, which is comprised of more than 1,800 non-profit and public organizations that serve over 7 million children, youth and families in North America. In Canada there are just over 40 COA accredited agencies with over 20 of them in British Columbia. The Bridge Youth and Family Services is the only COA accredited organization in Kelowna and one of only two in the Okanagan.


“COA accreditation is both a significant achievement and a powerful promise.  It means that we have met rigorous, internationally recognized standards of excellence in the quality of our services, as well as the quality of our staff and board of directors,”  - Dennis Dandeneau, E.D.


Founded in 1977, COA is an independent, not-for-profit organization.  Based in New York City it is recognized as the leading accreditor of social service and behavioural


 “We received an expedited accreditation which means that all areas of review were in compliance with the standards. We are very proud of this accomplishment as only one in five COA accredited organizations achieve this recognition.  We want to thank all of our staff, the board of directors, service volunteers and our funders for their hard work.  In particular, we wish to thank our main funder the Ministry of Children and Family Development not only for funding support but the confidence in our organization,”  - agency President Jason Ranchoux, acknowledging the important support provided by the provincial government.


The COA accreditation process involves a detailed review and analysis of an organization’s administrative operations and service delivery against international standards of best practice.   All programs contained within an organization for which COA has a service standard are subject to review as COA reviews and accredits the entire organization, not only specific programs.


 “In short, COA accreditation is an objective, reliable and ongoing verification that we are an organization that you can trust and rely on.  It is one more way that we are demonstrating our commitment to providing the community with the very best services,” - Dennis Dandeneau, E.D.


The Bridge Youth and Family Services Society was incorporated in 1969 and has since been providing residential, family development, youth transition to adulthood and parent support and education services in the Central Okanagan. Formerly Okanagan Families Society, the organization devotes all its efforts to helping children and youth become healthy adults.