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Accreditation | Continuous Quality Improvement Process | Stakeholder Feedback


Stakeholder Feedback

Stakeholder feedback is strongly encouraged and valued by The Bridge Youth & Family Services.

Ongoing Stakeholder Feedback
All stakeholders have the opportunity to provide feedback. Personnel have the opportunity of providing feedback during various meetings including Supervision meetings, Service Team meetings, and monthly Brown Bag Lunch meetings. In addition, feedback can be provided anonymously on a: Stakeholder Feedback Form
The Continuous Quality Improvment Team (CQI) reviews all new feedback and responses. Responses are published in the Monthly Innnovations Newsletter.

Feedback Surveys
The CQI Team arranges for participants, employees, volunteers and referrers to be given a Feedback Survey.

Participant Surveys:
  • 1F03 Feedback Survey - Youth Participants
  • 1F03 Feedback Survey - Family Participants
  • 1F03 Feedback Survey - Group Participants
  • 1F03 Feedback Survey - Residential Participants

Employee Survey: 1F03 Employee Survey
 
Volunteer Survey: 1F03 Volunteer Survey
 
Referrer Survey: 1F03 Referrer Survey

Once completed, surveys can be handed in to reception, placed in the suggestion box or mailed to:
The Bridge Youth and Family Services
1829 Chandler Street
Kelowna, B.C.
V1Y 3Z2

Feedback can also be provided directly to the CQI Team Chair, Lisa Schechtel at lisa.schechtel@thebridgeservices.ca.  The CQI Team compiles a Stakeholder Feedback Report summarizing the stakeholder feedback data.
1829 Chandler Street Kelowna, BC V1Y 3Z2
THE BRIDGE YOUTH & FAMILY SERVICES
email: info@thebridgeservices.ca
website: www.thebridgeservices.ca
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